Customer Service 091 234-ELLA
Free shipping on all orders. No minimum purchase
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Free standard shipping on orders over $49
Estimated to be delivered on 5 to 10 business days.
Our inner 0.06mm ultra-thin bionic membrane has 40% breathable pores. The unique cooling silk layer keeps your scalp temperature ≤32°C, tested for 8 hours.
Worried about slippage or hair falling out?
Our Swiss-made invisible clips with non-slip silicone keep it secure, even during running or swimming.
Does your topper wear out quickly?
Made with 100% human hair and nano-coating, it lasts 3 times longer. Wear it daily for up to 2+ years.
Q:How to choose the length?
A:You can choose the length that suits your hair according to the length comparison table on the product page. We recommend that you choose a length that is slightly longer than your own hair, so that you can trim it at will.
Q:How to choose the color?
A:Due to the error of dyeing, you can choose the color closest to you from the main colors on our product page. All our colors are beautiful, and of course you can dye it yourself.
Q:How should I pay?
A:Our store supports PayPal and credit card payments, but not cash on delivery. Some customers will be rejected when paying with credit cards. Don't worry, you can make a successful payment after trying a few more times.
Q:How long will it take for my order to be delivered?
A:It takes 5 to 9 working days to deliver to most areas. Since each topper is handmade, it takes a little time to produce. Some remote areas and islands may take more time, but good products are worth waiting for. We guarantee that each product will be delivered safely and correctly.
Q:Can I return the product if I am not satisfied?
A:Of course no problem, you can return or exchange the product within 30 days. Under the premise of not affecting the secondary sale, please send the product to us intact. We will process the refund after receiving it. If you have any questions, please contact our customer service in time.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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