Customer Service 091 234-ELLA
Free shipping on all orders. No minimum purchase
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Free standard shipping on orders over $49
Estimated to be delivered on 5 to 10 business days.






















Orders will be shipping with 24hours, we have two shipping methods.
If you need other types of shipping methods, please contact us for more details.


FAQ
Q1: What length of a hair topper should I get?
A: The length is determined by your biological hair. When purchasing a topper, choose one that is at least 1-2 inches longer than your natural hair. Measure from the crown to the bottom in the back center of your hair. Some toppers are designed for short to mid-layered hair, filling in the crown.
Q2: Why is my hair getting tangled?
A: Tangles may be caused by dry hair. Ensure you wash and condition your hair at least once a week, preferably twice. Regularly comb your hair, and consult your stylist for additional suggestions.
Q3: Can they be straightened, curled, or dyed?
A: Yes, human hair toppers can be curled and straightened. Avoid frequent styling to prevent dryness and tangling, similar to natural virgin hair.
Q4: Can I dye/color the hair?
A: Yes, human hair toppers can be colored. It's generally easier to darken than lighten the hair. We recommend dyeing a darker shade, as the original color is challenging to fade.
Q5: How long will my new hair system last?
A: Over 1 year.
Q6: Can I wear my hair up with a topper?
A: Yes, you can. Take a bit of the topper hair, your own hair, and some hair in front. Hold the remaining hair at the back like a ponytail. Leave some hair over the top of your ears if you want to cover any hair loss in that area.
Q7: Where does my order ship from?
A: We ship from warehouses in Germany, the United States, Canada, and Australia. Your order will be dispatched from the warehouse closest to your location.
Q8: If I'm not satisfied, can I return it?
A: Yes, if the product is defective or doesn't work properly, let us know, and we'll send you a replacement. We offer a 30-day No-Hassle refund policy. If you're unhappy with your purchase, return the product, and we'll refund your money immediately.





Great quality hair makes such a difference to someone like me who has fine thin hair fast delivery thank you





Customer service was quick to respond to my inquiries and also sent me a few more photos. This is the best topper I have ever purchased! Trust me when I say, you won’t be disappointed! I have purchased quite a few toppers throughout the years, and they either feel too heavy on my head, or the hair quality isn’t that great. This one far exceeded my expectations! It clips in quite securely and the clips don’t hurt my scalp at all. The hair quality is excellent, and the topper sits very flat and is super lightweight. Toppers (and wigs) are suppose to look natural, no one wants it to look wiggy or bulky. Please don’t stop making these because I will gladly purchase more in the near future!! Thank you!! 🙏🏻





So happy with this, it matched my own hair so well my husband didn’t even notice it wasn’t mine, color was perfect! It gave me a bunch of extra hair! The part looks very natural too, which was the part I was worried about!





Beautiful, as described. You won’t be disappointed.





Perfect topper and excellent customer service thank you





Very happy with it, was as described and good quality





Gorgeous hair topper, great quality and customer service is excellent Unfortunately wrong colour and the dark brow looks more like a natural black but that was down to me. Will order again when a better colour match is in the shop





Lovely quality hair topper and it was beautifully packaged. This is my second order. Many thanks.





Unfortunately I did not keep the hairpiece as it was not suitable, but they were very good at responding at my request to return the topper





This seller is so lovely. And her products are amazing. I have quite thin hair and these toppers give me so much confidence and make my hair look so much thicker. They take a bit of getting use to, and it takes a bit of practice to style them but once you get there they are honestly amazing. I have bought 2 for far, and will likely buy more when needs. Highly recommend!





Fantastic topper, real to life. Had one friend give me weird looks and admitted that they knew my hair wasn't that thick before but couldn't figure out how it had changed. Would (and likely will) buy again





Great quality. Glad that it is not too dense or thick.





Very happy with this item





This is so awesome and absolutely perfect for me. Thank you for an easy transaction and fast shipping.I truly hope you do well and flourish in the coming year





Very nice! Hair is better than expected!





Absolutely beautiful topper. Great seller. Fast delivery.





This is a lovely quality hair topper and the density is very natural. Thank you.





The good things: hair quality was good, the colour was great. Very fast shipping.





I don’t usually leave reviews, but I want to this time to help other buyers. This topper is incredibly comfortable and absolutely meets my expectations. I also want to thank customer service for being so kind and making the whole process so quick and easy. I’ll definitely be purchasing more in the future!





Absolutely love this hair topper!





Good communication. Good quality hair n Good base colour.





So realistic. Colour is perfect! Hair feels really nice. Real looking parting. Hair is nice and full at root. Styled it for a night out and the style stayed in all night. Not washed it yet but asked for care instructions as I hope it lasts as it’s a lovely topper.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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